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Software Maintenance Agreements (SMA)

The Software Maintenance Agreement provides customers with ongoing support and upgrades of all ATS software products. It is in addition to, not an extension of, the product warranties. The 90-day software warranty covers only defects in shipped products. The Software Maintenance Agreement has many additional benefits beyond simple warranty coverage. ATS offers an additional Service Level Agreement which provides for related on site support, hardware support and may cover software, hardware and systems not originally supplied by ATS as well as ATS supplied software, hardware and systems.